Effective Date: July 22, 2026
412 IT Partners respects your privacy and is committed to protecting the personal information you provide through the 412 IT Partners website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By using our website, submitting a form, creating an account, purchasing services, or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Contact Information
When you contact us, request information, submit a service inquiry, or complete a form, we may collect:
- Your name
- Business or organization name
- Email address
- Telephone or mobile number
- Mailing or service address
- Information included in your message or request
Account Information
When you create or manage an account, we may collect:
- Username and account identifiers
- Contact information
- Account preferences
- Service history
- Support requests
- Login and security information
Passwords are stored using reasonable security practices and are not intended to be stored in plain text.
Billing and Payment Information
When you purchase services, we may collect billing-related information such as:
- Billing name and address
- Invoice information
- Transaction history
- Payment status
- Partial payment details provided by our payment processor
Payment card information may be processed directly by a third-party payment processor. We may not directly store your complete payment card number, expiration date, or security code.
Website Usage and Analytics Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- Website interactions
- Cookie and analytics identifiers
We may use cookies, analytics tools, server logs, and similar technologies to understand website usage, improve performance, maintain security, and evaluate our marketing efforts.
SMS and Telephone Information
When you provide a telephone or mobile number, we may collect:
- Your telephone or mobile number
- Your SMS consent status
- The date, time, and method of consent
- Message history
- Opt-in and opt-out requests
- Delivery and response information
Consent to receive SMS messages is not a condition of purchasing services unless clearly stated for a specific service.
2. How We Use Your Information
We may use personal information to:
- Respond to inquiries and service requests
- Provide, manage, and support our services
- Create and maintain customer accounts
- Process orders, invoices, and payments
- Send account, billing, security, and service notifications
- Schedule appointments or service visits
- Provide customer and technical support
- Improve our website, services, and customer experience
- Detect fraud, misuse, security threats, or unauthorized activity
- Maintain internal business and accounting records
- Comply with legal, regulatory, contractual, and tax obligations
- Send marketing communications when permitted by law and with appropriate consent
3. SMS Communications
When you consent to receive SMS messages, we may send messages related to:
- Service requests
- Appointment confirmations
- Account notifications
- Billing reminders
- Support updates
- Service interruptions
- Security notices
- Promotional messages, when you have separately agreed to receive them
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance. After opting out, you may receive one final message confirming your request.
Opting out of promotional SMS messages will not prevent us from contacting you through other methods or from sending communications that are legally required or necessary to provide a service you requested.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. SMS consent and opt-in information will not be shared with third parties or affiliates for their own marketing purposes.
We may share mobile information with service providers that assist us in delivering messages, operating our communications systems, preventing fraud, or providing customer support. These providers may only use the information to perform services on our behalf.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember user preferences
- Maintain account sessions
- Improve website performance
- Understand visitor behavior
- Measure traffic and engagement
- Prevent fraud and unauthorized access
- Support advertising or marketing measurement
You may be able to control cookies through your browser settings. Blocking certain cookies may prevent some website features from functioning properly.
We may use third-party analytics providers. These providers may collect information about your device and website activity according to their own privacy policies.
5. How We Share Information
We may share personal information with:
- Payment processors
- Website hosting providers
- Cloud storage providers
- Customer relationship management providers
- Email and SMS communication providers
- Accounting and billing providers
- Analytics and security providers
- Contractors or service providers working on our behalf
- Professional advisers, including accountants, attorneys, and insurers
- Government agencies or law enforcement when legally required
We may also disclose information when reasonably necessary to:
- Comply with a subpoena, court order, law, or legal process
- Enforce our agreements and policies
- Protect our business, users, employees, or the public
- Investigate fraud, abuse, or security incidents
- Complete a merger, sale, financing, reorganization, or transfer of business assets
We do not sell personal information for money.
6. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties. We are not responsible for the privacy, security, content, or practices of websites and services that we do not control.
You should review the privacy policy of any third-party service before providing personal information.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide services
- Maintain customer and business records
- Complete transactions
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, tax, regulatory, and security requirements
Retention periods may vary depending on the type of information and the reason it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, internet transmission, email system, database, or electronic storage method can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us if you believe your account has been compromised.
9. Your Privacy Choices
Depending on your location, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of your information
- Object to or restrict certain uses
- Withdraw consent
- Opt out of marketing emails
- Opt out of SMS messages
- Disable certain cookies
To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing the request.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message.
10. Children’s Privacy
Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can review and delete it when appropriate.
11. Information for Users Outside the United States
Our website and services may be operated from the United States. If you access our website from another country, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.
Privacy and data protection laws in those locations may differ from the laws in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of the website after an updated policy is posted means you acknowledge the revised policy.
13. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact:
412 IT Partners Email: [Privacy or Support Email] Phone: [Phone Number] Website: [Website URL]
This policy is effective as of 21 August 2025.
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This cookie policy (“Policy”) describes what cookies are and how Website Operator (“Website Operator”, “we”, “us” or “our”) uses them on the our website and any of its products or services (collectively, “Website” or “Services”).
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.